Planet Eclipse HQ Blog

Whenever we hear reports of any issues with our products – no matter how small – we like to jump on it as soon as possible, try our best to understand the root of the problem and then provide a definitive solution. Over the last couple of weeks we have received reports of some inconsistent air leaks from the frame and POPS area of the CS3. Every marker that we produce is thoroughly tested prior to packaging and shipping, but unfortunately these leaks have developed after shipping, and normally at temperatures below those that the markers experience in testing. This is generally down to contraction – or shrinkage – of seals that occurs as the temperature drops. The leak can be heard from around the grips or, with the grips removed, from the Regulator Hole A in the side of the frame. It can also be heard from the join between the bottom of the frame and the POPS. We have traced these leaks to what appears to be a bath of bottom tolerance 016 NBR70 o-rings used on the brass HPR Body (see...

At Eclipse we pride ourselves on the reliability of our products and making sure that any marker that a customer receives is as close to perfection as possible. Every single marker, from Emek to CS2 Pro goes through multiple QC checks throughout its build, culminating in a firing test over a chronograph to check for leaks, function and velocity. This has always been our way and always will be. Unfortunately sometimes things catch us by surprise. Often things that do not show up in testing, but only manifest themselves once the marker is with its new owner. And unfortunately we find ourselves in this very rare situation just now. During the first batch of LV1.6 that were produced, a number of LPR regulator seals were used that had been previously condemned. Unfortunately these seals can fail prematurely, leading to over-pressurizing of the LPR regulator, with the result being a marker that does not feel and shoot like an LV1.6 should. After discovering the issue we immediately put in pl...

At last weekend’s NXL Las Vegas Open there were two incidents involving Planet Eclipse Sponsored Pro teams that led to 2 players receiving match bans. Both players entered the field with a CS2 marker in its Factory Default mode, Uncapped Semi. At this time we are unsure of exactly how the markers got into Factory Default. It is difficult to speculate, but it could have been through accident, malicious intent, faulty batteries or a technical issue in the firmware. What we do know is that the CS2 has been in the field with the same electronics package for nearly 18 months and these are the first cases we have seen or heard of of this type. The circuit boards from the markers in question are on their way back to PE HQ in the UK to undergo rigorous inspection and evaluation. In the meantime, in order to mitigate any possibility of this happening again in the future, we have decided to release a new version of firmware for the Primary Board of the CS2. The CS2s in question h...