Here at Planet Eclipse we pride ourselves on our network of service centers around the World, putting factory trained technicians on the ground at hundreds of locations to support our players and customers. But there is a cost to doing this, and that cost is usually shouldered by the Planet Eclipse Distributors and dealers in their specific regions. There are some players that choose to "grey import" markers into protected territories from dealers outside of their region. These players then expect the local dealer, in their area, to fix their marker free of charge when they have a problem or need a service/tune up. In order for our local distributor, Raskal Sports, to be able to continue to support our products in the way that you, our customers, deserve, we will be implementing a new warranty system in Malaysia. From the 1 st July 2019 all Planet Eclipse markers purchased from Raskal Sports or one of their official dealers in Malaysia, Singapore, Brunei, Indone
