Planet Eclipse HQ Blog

After years of design, development and rigorous testing across multiple scenarios the EGO LV2 made its competitive debut at the NXL Mid Atlantic Major (17-19 June 2022) without a single issue arising from the professional levels of use that it faced. However, a very simple issue did arise at the hands of a regular retail customer, which has raised concerns and led to swift action on our part. What’s the problem? The customer in question wound out the HPR (Velocity) adjuster to its limit, then proceeded to force it past its natural and obvious limit stops, leading to the retaining clip flexing out of position and the HPR regulator disengaging from the regulator housing. We at Planet Eclipse do not accept the solution to simply be a statement saying ‘don’t screw the adjuster beyond its limits’, so we have had an updated part manufactured to ensure that the HPR cannot be accidentally disengaged from the regulator housing. When will we see a fix? We tested the new part on Thursday 23rd Jun...

Planet Eclipse May Covid-19 Shipping Update. Over the last few days the number of messages we have received asking about production schedules and the delivery of certain products has increased. Below is our current situation, so people Worldwide will know where we are up to, and what is happening. Planet Eclipse Offices. Our US Office has remained open with a slightly reduced staff, so orders of current stock are still being processed. Our UK Office, where the production of high end product is performed (such as the CS2, GEO4 and LV1.6) has started to bring in a few production staff, but it is still very much under staffed. Our German Office is now back up and running and their walk-in store is open again. The German on-line store is up and running but the USA and UK on-line stores will remain closed, so we can focus on supplying our valuable global dealer network. You can find your local Eclipse Dealer here: Planet Eclipse Dealer Locator Production. If only it was as eas...

At last weekend’s NXL Las Vegas Open there were two incidents involving Planet Eclipse Sponsored Pro teams that led to 2 players receiving match bans. Both players entered the field with a CS2 marker in its Factory Default mode, Uncapped Semi. At this time we are unsure of exactly how the markers got into Factory Default. It is difficult to speculate, but it could have been through accident, malicious intent, faulty batteries or a technical issue in the firmware. What we do know is that the CS2 has been in the field with the same electronics package for nearly 18 months and these are the first cases we have seen or heard of of this type. The circuit boards from the markers in question are on their way back to PE HQ in the UK to undergo rigorous inspection and evaluation. In the meantime, in order to mitigate any possibility of this happening again in the future, we have decided to release a new version of firmware for the Primary Board of the CS2. The CS2s in question h...