⚠️ May - Covid-19 Update ⚠️

- May 18, 2020

Planet Eclipse May Covid-19 Shipping Update.

Over the last few days the number of messages we have received asking about production schedules and the delivery of certain products has increased. Below is our current situation, so people Worldwide will know where we are up to, and what is happening.

Planet Eclipse Offices.
Our US Office has remained open with a slightly reduced staff, so orders of current stock are still being processed. Our UK Office, where the production of high end product is performed (such as the CS2, GEO4 and LV1.6) has started to bring in a few production staff, but it is still very much under staffed. Our German Office is now back up and running and their walk-in store is open again. The German on-line store is up and running but the USA and UK on-line stores will remain closed, so we can focus on supplying our valuable global dealer network.

You can find your local Eclipse Dealer here: Planet Eclipse Dealer Locator

Production.
If only it was as easy as turning up to work and start building; we could get markers out of the door. But it's not that easy. Several members of our production staff have small children and with child care facilities and schools still being closed they have no choice but to stay at home. This is the exact same problem that some of our suppliers have, with the anodisers being the perfect example. Even if we had the staff on site to check and process the metalwork, the reduced output from our anodisers means we are very limited to what we can do. Currently the anodisers are hitting 15% - 20% of capacity which is causing us untold delays. They hope to get more staff back into work at the start of June but that is currently just a hope. We will continue to work closely with all of our suppliers, couriers and staff to try and speed things up but at the moment production is very slow. Rest assured we are doing everything we can to make as many things as possible happen.

Marker update.
GEO4 is in production, but progress is very slow. However, a very, very small amount of units are starting to come out of production and are being sent out to fulfil back orders with our stores. Production on LV1.6 has not yet started. CS2 Pro is again in production but is slow. EMEK, ETHA2, EMEK MAGFED, M170R and 170R are coming through, but with some delays.

That is a snapshot of where production is at right now. We hope over the next days and weeks to increase capacity of production, but only if we can do so safely for our staff and suppliers. These are difficult times and we appreciate your patience. We all LOVE Paintball and cannot wait to get out there again shooting fools. But if we can all do our bit and be patient we can, and will, saves lives too.

Thanks for your patience, loyalty and understanding.

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